Havana Restaurant & Bar

Visited Havana with work colleagues. Had a lovely meal and had really good service and it was a very nice evening. Very relaxed ambiance and a lovely venue.
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Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 8
Tuesday, January 25, 2011

If I had to describe havana I would say that it’s just WOW. We were blown away by the food. I had roasted scallops, followed by a sword fish a first for me. I have to admit that it was the best meal I’ve had for a long time. The service is friendly but professional. The ambience only added to a great evening. Well done.....
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Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 8
Tuesday, November 16, 2010

I took my partner to Havana as a birthday treat, and we were both very impressed. The quality of service second to none.

The Staff are friendly, attentive, and very knowledgeable when it comes to the menu. The food was just great and beautifully presented.

The Jazz band that were playing only added to our great dining experience. Would defiantly recommend if looking for a special night out.
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Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Tuesday, October 19, 2010

Oh, where to start with this review.

What a terribly pretentious, overpriced, dull, mediocre and awful place to spend time.

No doubt a fantastic 'little find' for the weekend warriors and wannabe WAGs heading down for the weekend but overall this restaurant fails to deliver on every level.

Cocktails are not mixed properly, they're not even served in correct glasses (but damn they know how to charge), the staff are arrogant and obviously more important than their guests (all have been trained to not make eye contact. the food is so overpriced when considering the quality (and quantity).

Our food was ponderously slow in arriving at the table. When it did finally emerge much to the embarrassment of the waiter, the huge plates were wholly unrepresentative of postage stamp size 'meal' placed upon it. In desperation to find sustenance I asked the waiter (after attempting to attract the attention of said man for ages) for some bread. I was duly brought the bread basket and told that i may choose one slice of bread. For this pleasure i was charged............for one slice of bread, i mean.... honestly! I struggle to remember the exact price of the 'one' slice but it was something like £3 something. To be fair it was nice, far nicer than the ‘meal’ in fact.

To summarise, the cocktails were a wash out, our wine (although delicious) was overpriced (about £45 for a late Argentina Malebc), the food was terrible and the service was lacklustre, the decor is terrible although the long clonking walk up the stairs to the toilets allows the customer to survey the scene of all the other disgruntled dinners below. The gaggle of smokers crammed outside both sides of the establishment ensure that each and every customer can enjoy a lungful of second hand smoke (the only complimentary thing in this place) upon entering and leaving.... how considerate.

Certainly not a place to go if you’re hungry or if you actually want something that resembles food. However, a great place to go if you're on a date, don’t want to eat and want to flash your cash in some poncy surrounds.

Give it a miss; take a wander to the front have a good unpretentious fish supper and a pint instead.
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J Fernandez.
Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Sunday, September 19, 2010

As much as the restaurant is great to looker and visually pleasing to the eye, it's the level of service and the staffs understanding of food/wine which really appealed to us .

Every time I went here i have never been disappointed. The dishes that they serve are of very high quality and always consistent.,its so obvious to see why this is. Its because, you just have to look at food they present. and you begin to realise that a lot of thought/passion and lover for cooking has gone into creating

Great day out if you enjoy wine/food
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Overall rating
Food 10 | Service 10 | Atmosphere 9 | Value for money 9
Thursday, September 09, 2010

On Tuesday 25th Aug I was with a party of 45. We had pre booked and forwarded our choices from the menu some 2 weeks previous. On arrival it felt as though we had arrived on the wrong night, the welcome was poor. Coupled to this the food was delayed by a considerable time - some 45mins. The food when it finally arrived was mediocure, service was slow and the attitude of many of the staff poor. Despite all the problems the restaurant attempted to include a service charge on the bill, which of course we refused to pay. Customer service very poor. I would not recommend this restaurant to anybody!
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Overall rating
Food 2 | Service 1 | Atmosphere 1 | Value for money 0
Friday, August 27, 2010

I visited this restaurant on Tuesday 24th August with a group of people who for a work event. We had all chosen from a set menu. The restaurant had lost the choices and only offered us a single choice which was not acceptable. We discussed this with the manager who was aggressive and very rude to us. They also had the audacity to add a service charge on what was very poor service. We discussed this with the owner who was also rude and dismissive of our view. Therefore I would never recommend this restaurant to anyone.
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Steve Noviss
Overall rating
Food 4 | Service 0 | Atmosphere 2 | Value for money 2
Thursday, August 26, 2010

We visited the restaurant on Tuesday 24th August 2010. It was a group booking for about 45 persons. It was a disaster from the start. The manager was rude, arrogant and obnoxious from the start and tried to make us order from a set menu, even though we had emailed through the orders against the menu 2 weeks previously. Only his obvious failure to talk with the chef, who must have been prepared for us, saved the day. He however, proceeded to say it will be a wait of about 35mins to get going as they were unprepared, but never mind, we'll fill the time with drinks! Thinking he would at least give us more than 2 free house wines, to cover 45, as we found out at the end of the evening. Service was slow, food was mediocre, staff seemed to be (bar one helpful French waiter) tarred with the same brush as the manager. The bill came to a very large amount, then we found 10% service charge added. The manager had difficulty removing the charge and had, it seemed lots of slippery answers why it should be paid, but we didn't. Overall it was a bad experience. I wouldn't recommend the restaurant at all, there are many which would have welcomed our service and if we had a chance we would have gone else where, but 45 is a large group to move at 8pm. Finally, sorry is a word neither the manager or owner, who was present, knew.
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Overall rating
Food 2 | Service 1 | Atmosphere 1 | Value for money 0
Thursday, August 26, 2010

We visited the restaurant on Saturday night for my husband's birthday. We were very impressed with the venue - the decor is lovely, and there is a lovely atmosphere inside with the live jazz music too. Cocktails in the bar to start with were lovely, and then we made our way thorugh to the table, which was right by the jazz band.

There was a bit of a delay in waiting to order, but nothing too concerning. The waitress who took our order worried us a bit as she didn't write anything down! Needless to say, when the starters came out, mine was wrong! Sent it back and she seemed a bit reluctant to take my husband's back also to keep it warm. when they came back out, my starter (gnocchi) was absolutely lovely, so worth the wait!

When the starters were cleared, we noticed that everyone else was being served an amuse bouche just after ordering - we didn't get offered this! We had to ask for our white wine to be topped up, as our glasses had run out and the wine was being kept on a service station, so we werent able to fill them up ourselves. The mains came (we both had the filet steak), which were lovely, and the red wine also.

For dessert, i ordered plain vanilla ice cream, as i was quite full. After some time waiting, the manager came over and said they didn't have any vanilla, so they offered me honeycomb ice cream instead - which was lovely!

After dessert, we ordered coffee and liqueurs. I could see the liqueurs sitting on the bar - for a good 5 minutes, so i asked another waitress if she could pass them to us! It seemed by this time, our orgiinal waitress had gone home, as we didnt see her again!

Needless to say, we didnt pay the service charge! They were very gracious in offering us some drinks on the house by way of an apology for the service though, so we would return again!
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MGH
Overall rating
Food 9 | Service 6 | Atmosphere 10 | Value for money 8
Monday, July 26, 2010

Simply just a gorgeous place, the place certainly looks the part, and it certainly lived up to expectation.

Had been recommend and decided on a visit. We were very impressed by our meal, and by the professionalism of the staff, and the high level of service we received. Very enjoyable evening indeed.
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Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Saturday, July 24, 2010