Marrocco's
your comments review this restaurant
Very sorry to write that I just had an appalling time at Marrocco's.
We've long been fans of their ice cream and pizzas and frequently take the kids there at weekends. It's always busy too but that's part of the atmosphere and the ices are worth the wait.
We went this evening with two friends and both sets of young kids. I went ahead and nabbed a table. I explained that I was going outside to bring the others into the joint only to find they'd given it away. No problem, there was one left.
We then struggled to order with the one menu I had to get myself when nobody could find one. When we were ready to order we were told to wait five more minutes before they would take our food order. 25 minutes later our order was eventually taken.
Our pizzas arrived after almost an hour, but one of them was burned. Fortunately it was very promptly replaced.
All in all, I really didn't want to write a bad review of this place as I watched what looked like some wonderful fresh seafood coming off the counter.
But, if this popularity (along with the welcome re-fit) is to continue they need to hire more kitchen staff and greatly improve on their grumpy, shoddy service. If they can't do that, perhaps they should not offer such a wide menu so that the two poor guys in the kitchen can cope in busy times.
I very much hope it was just a bad night for them as I do love this place otherwise.
Comment on this reader review
James
Overall rating 
Food 7 | Service 1 | Atmosphere 8 | Value for money 7
Tuesday, July 20, 2010
what the bloggers say
